Help Center

Find answers to common questions or contact our support team.

Support Options

Phone Support

Available 24/7 for urgent matters

+234 903 270 2233

Email Support

Typically responds within 2 hours

teams@lagosdriverslink.com

Live Chat

Available Mon-Fri, 8am-6pm WAT

Start chat from any page

Frequently Asked Questions

How do I book a corporate transportation service?

You can book through our website, mobile app, or by calling our customer service line. Corporate accounts have access to dedicated account managers.

What payment methods do you accept?

We accept all major credit cards, bank transfers, and corporate billing arrangements. Payment methods can be configured in your account settings.

How can I track my vehicle?

All bookings include real-time tracking which can be accessed through your account dashboard or mobile app.

What is your cancellation policy?

Cancellations made more than 24 hours in advance receive a full refund. Same-day cancellations may incur a fee depending on the service type.

Do you provide services outside major cities?

Yes, we operate nationwide with coverage in all 36 states. Some remote areas may require advance notice for service.

How do I become a DrivePro driver?

Visit our Careers page to view current openings and application requirements for driver positions.

Emergency Assistance

For immediate assistance with an active booking, please call our 24/7 emergency line.

Call Emergency Line: +234 903 270 2233