Privacy Policy

Your privacy is important to us. This policy explains how Lagos Drivers Link collects, uses, and protects your personal information.

Last updated: January 2025

Introduction

Lagos Drivers Link ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation services, website, and mobile applications.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

  • •Personal information (name, email, phone number, address)
  • •Payment information (processed securely through third-party providers)
  • •Location data (for driver matching and route optimization)
  • •Usage data (app interactions, booking history)
  • •Device information (IP address, browser type, device identifiers)

How We Use Your Information

  • •Provide and improve our transportation services
  • •Match you with appropriate drivers
  • •Process payments and manage your account
  • •Send service updates and important notifications
  • •Analyze usage patterns to enhance user experience
  • •Comply with legal obligations and safety requirements

Information Sharing

  • •We share minimal necessary information with drivers for service delivery
  • •Payment processors receive only payment-related information
  • •We may share data with law enforcement when legally required
  • •Aggregated, anonymized data may be used for business analytics
  • •We never sell your personal information to third parties

Data Security

  • •Encryption of sensitive data in transit and at rest
  • •Regular security audits and vulnerability assessments
  • •Access controls and authentication measures
  • •Secure data centers with physical security measures
  • •Employee training on data protection best practices

Your Rights

  • •Access your personal information we hold
  • •Correct inaccurate or incomplete data
  • •Request deletion of your personal information
  • •Opt-out of marketing communications
  • •Data portability (receive your data in a structured format)
  • •Withdraw consent for data processing where applicable

International Transfers

  • •Your data is primarily processed within Nigeria
  • •Some service providers may be located outside Nigeria
  • •We ensure adequate protection for any international transfers
  • •Standard contractual clauses are used where necessary
  • •We comply with applicable data protection laws

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyze site traffic, and provide personalized content.

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your account plus a reasonable period for business and legal purposes.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Lagos Drivers Link

Email: privacy@lagosdriverslink.com

Phone: +234 903 270 2233

Address: 24a Bashorun Okunsanya Street, Off Admiralty Way, Lekki Phase 1, Lagos

Alt Address: 94 Badore Road, Ajah